You can manage the emails you use to sign in: add one, verify it, or make it your primary email. Main accounts sign in with email (or Google / LINE). Children and learners keep using their own child or learner account—never share an email password with them.
Where it is
Me → Account.
Steps
- Open Me → Account.
- Add an email and follow the prompts to verify it (check your inbox for the verification email).
- If needed, make it your primary email, and make sure you still receive mail at that address.
Stay safe
- Don’t give your main account password to a child. Children use their own child account.
- Before you change your primary email, make sure both the old and new addresses can finish verification.
- Sign out after using a shared device.
If…
| Situation | What to do |
|---|---|
| The verification email doesn’t arrive | Check spam and any filters, then resend a little later. Still nothing? Use Contact us on the website |
| You’re mixing up child / learner accounts and emails | Child and learner accounts are not emails; the App creates them. See Child and learner accounts |
| You use Google or LINE as well as email | Follow what the Account page shows, and read the prompts before linking or unlinking |