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Points and benefits

Points can be bought; benefits are platform grants; practice spends them in order.

Points and benefits both fund speaking practice, but sources and expiry differ. Entry: Me → Points & benefits.

Many grant paths: How to get practice minutes.

What’s the difference?

PointsBenefits
SourceMonthly subscription grant, or purchased packsPlatform only (welcome / check-in / invite / campaigns)
Can you buy them?Yes (point packs)No
ValiditySubscription points may reset next month if unused; purchased packs do not expireAbout 3 days from grant (follow App copy)
DisplayIncluded in “Can still practice”Shown separately in the ledger

On the Speaking page

Speaking may show Points: X min and Benefits: Y min. Together they are Can still practice; when blocked, the App guides you to points.

Spend order

  1. Soon-to-expire benefits
  2. Subscription points
  3. Purchased point packs

“Can still practice” = unexpired benefits + available points. See Minutes pool and top-ups.

Buy points

Open Me → Points & benefits → Points and follow the page. Payment/invoices: Usage ledger and billing.

If…

  • Can still practice is 0: check expired benefits and monthly points; buy a pack or wait for check-in / campaigns.
  • Practice is blocked: see “not enough minutes” in Practice FAQ.
  • Ledger looks wrong: filter by date in the points / benefits ledger; contact support with screenshots if needed.

Last updated: Mon Aug 31

This guide applies to the DodoTalk Help Center.