No sound or no score? Check the network, microphone permission, and input device; refresh or try another browser. Full checks: Microphone troubleshooting.
Does pair practice need consent? Yes. Recording and AI listening start only after both sides agree. See Live pair practice.
Stuck loading? Refresh or switch networks; close other apps that are using the microphone.
No task to do? Children and learners ask a parent or teacher to assign one. Personal users can use Self practice or assign a speaking task to themselves.
Practice left shows 0 / not enough minutes? First check whether points and benefits on the Practice page are used up. Personal users can buy point packs or add-on minutes; children and learners ask a parent or teacher to allocate. See Points and benefits and Minutes pool and top-ups.
How does AI scoring use minutes? You choose when you tap End. After scoring, minutes are charged once, only for scored items: benefits first, then subscription points, then purchased points. Skip it and nothing is charged. See AI scoring.
Told today’s free practice is used up? Unclaimed free materials have a daily limit. Tap Get for free in the store and the limit goes away. See Store and My materials.
Vocabulary, listening, or speaking items is empty? You have no material of that kind yet. Personal users, parents, and teachers get or buy one in the store; children and learners ask a parent or teacher.
The plan I made is not in Today? It is still Not started. Go to Space → Plans → Not started and tap Start. If the active limit is reached, complete or cancel one first. See Start a plan and the active limit.
How do I start speaking the first time? See Your first practice.
How is LINE different from the App? See LINE vs full App.