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Minutes and Members FAQ

Deductions, exhaustions, invoices.

**Where can I see the price? **Subject to App/official website pricing page. For an overview, see Member Tier List.

What is the difference between points and benefits? Points can be bought (subscription or packs); benefits are platform-only and last about 3 days. Practice spends soon-to-expire benefits first. See Points and benefits and How to get practice minutes.

Is buying top-up minutes the same as buying points? No. Top-up minutes are a membership add-on; buy points under Points & benefits → Points. See Minutes pool and top-ups.

What if minutes run out? Upgrade, top up minutes, buy a point pack, claim check-in / invite / campaign benefits, or get allocation from a parent / coach. See How to get practice minutes. Some AI features may limit after exhaustion—follow App prompts.

**Invoice and payment? **Subject to the instructions in the App; for legal instructions, see the billing related page of the official website. For the flow entry, see Usage Details and Bills.

**What can Free do? ** You must register and log in and go through the main path to try it out; complete rights and interests are subject to the description on the pricing page.

**Does the child have any minutes left? ** To see if it has been assigned to the corresponding child from the family pool, see Assign Practice Minutes.

Last updated: 2026-08-25

This guide applies to the DodoTalk Help Center.